Save more by collecting H-Points
Club-H Saving Card(Membership Registration)1. Collection H-Points
You can collect 1% of your total purchase on your Club-H Saving Card. For every $1 spent, 5points(equivalent of 1cent) are provided. 500 H-Points correspond to $1. You can start using your points once you have 2,500 H-Points or more.
2. Redeeming H-Points
Club -H Saving Card can be used at all H-Mart locations in Metro Vancouver. If you wish to use H-Points, please tell your cashier at the time of payment. When redeeming points, please be sure to bring your Saving Card with you. H-Mart is not responsible for any lost or stolen card. H-Mart respects Consumer Protection Policies of Canada, and will work hard to protect privacy of our customers.
Club-H Saving Card Q&A
Do I have to pay any fee to register for my Club-H Saving Card?
H-Mart provides Club-H Saving Card for all customers absolutely fee. Therefore, no additional fees apply for registration. If I left my Club-H Saving Card at home, can I still be provided with membership benefits? If you left your Card at home, please give your cashier the phone number you used to register for your Club-H Saving Card. Once verified, you can still be provided with all membership benefits except for redemption of your H-Point. Can I pay with debit or credit card when using Club-H Saving Card? Yes, you can still pay with your debit or credit card when using Club-H Saving Card. Where can I register for my Club H-Saving Card? You can register instantly in-store at all H-Mart Vancouver Customer Service Centers.
H-MART Return & Exchange PolicyUntil the COVID-19 epidemic ends, all sales are final and we will not be able to take any return. We apologize any inconvenience this may cause.
Return & Exchange Policy|
General merchandise
|
Item must be returned in its original condition and packaging within 7days of purchase along with the original sales receipt for either an exchage or refund(original method of payment)
The frozen, refrigerated and fresh merchandise(Fruit, Vegetable, Meat, Fish, Milk, Ice Cream and others) must be returned in its original condition and packaging within 48 hours along with the original sales receipt for either an exchange or refund. |
|
Electronics
|
(original method of payment) within 14days of purchase along with the original sales receipts for either an exchange or refund(original method of payment)
|
|
Deli &Hot Food Product
|
Deli & Hot Food Product When the product is unsatisfactory, it is eligible for a full refund within 24 hours from the purchase time.
|
|
Cosmetics
|
Opened or used cosmetics cannot be exchanged or returned. |
H-Mart Gift Card – The Most Wanted Gift by Everyone. Show Your Appreciation to Friends and Family with H-Mart Gift Card.
What is H-Mart Gift Card? H-Mart Gift Cards are issued at the H-Mart Customer Service Centres and can be redeemed for merchandise at any H-Mart store located in the province of British Columbia. Any remaining balance on the Gift Card after purchase can be used for future purchases. H-Mart Gift Cards can be reloaded at any point but cannot be exchanged for cash How to Purchase H-Mart Gift Card H-Mart Gift Cards can be purchased at the H-Mart Customer Service Centre using cash, debit or credit card. The initial value of the Gift Card has to be more than $20 How to Use H-Mart Gift Card H-Mart Gift Cards are redeemable for merchandise at any H-Mart retail store in B.C. only. After using the Gift Card at the checkout, the balance will immediately be deducted from the purchase total. H-Mart Gift Card Policy - H-Mart Gift Cards can be used towards purchasing goods at H-Mart stores in B.C. only.
- H-Mart Gift Cards cannot be redeemed for cash
- When returning goods for refund, the same dollar amount will be credited back to the H-Mart Gift Card used for the purchase
- H-Mart Gift Cards are transferable and can be used as gifts for special occasions
- H-Mart reserves the right to refuse, cancel or hold gift cards for suspected fraud, for cards mistakenly issued or for other violation of gift card policies.
- H-Mart is not responsible for any lost, damaged or stolen Gift Cards
- H-Mart Gift Cards cannot be used at tenant stores within H-Mart.
- If you need further inquiry or assistance, please contact us at 604-939-0159
